Terms of service

Terms of Service

(Applies to products purchased on this Website and through authorized third party marketplaces and retailers.)

  1. Agreement to These Terms
    Welcome to the official website of Au Bûcheron (“Au Bûcheron,” “we,” “us,” or “our”). These Terms of Service (“Terms”) apply to your use of this website and to your purchase or use of any Au Bûcheron products obtained directly through this site or through our approved retail partners, marketplaces, or platforms (collectively, the “Services”).
    By accessing, browsing, or using this website, or by purchasing an Au Bûcheron product from us or an authorized seller, you confirm that you have read, understood, and agreed to these Terms and all applicable laws. If you do not agree, you must not use the website or our Services.
    These Terms contain provisions requiring arbitration and waiving class actions. Please review carefully as they impact your legal rights.

  2. Acceptable Use of the Website
    This website is intended for personal, non commercial use, including browsing, learning about products, and making purchases. Any other use of the website or its content, including copying, distributing, modifying, or exploiting materials, requires prior written authorization from Au Bûcheron.

  3. Prohibited Activities
    You agree not to use automated systems such as bots, scrapers, or data extraction tools to collect information from the website, interfere with the website’s performance, security, or functionality, attempt to bypass security systems or authentication processes, frame or replicate the website without permission, or resell or commercialize access to website content. Unauthorized actions may result in suspension of access and possible legal measures.

  4. Intellectual Property
    All content available on the website, including text, imagery, graphics, software, logos, and product designs, is owned by or licensed to Au Bûcheron and protected under intellectual property laws. No part of the website content may be copied, reproduced, altered, or used to create derivative works without written approval. Except as expressly stated here, no licenses or rights are granted.

  5. Testimonials and Visual Content
    The website may feature customer reviews, testimonials, or imagery. These materials may reflect individual experiences or serve illustrative purposes and may not represent typical outcomes.

  6. Promotional Codes
    We reserve the right to reject or cancel orders placed using invalid, unauthorized, or improperly applied discount codes. In such cases, orders may be voided and refunded.

  7. Limited Time Offers
    Some promotions or special pricing may be available only for a limited period and may begin from the time of your visit. Such offers cannot be combined with other discounts unless specified.

  8. User Content
    Where the website allows users to post content such as reviews, comments, or images (“User Content”), you may do so only if you hold all necessary rights. If your submission includes other individuals, you must obtain their consent. By posting content, you confirm that you have the legal right to share it, it does not violate the rights of others, it complies with laws and these Terms, and it is not unlawful, offensive, or harmful. We may remove any User Content at our discretion.

  9. Unsolicited Submissions
    We do not accept unsolicited ideas, concepts, or proposals. If you submit such materials despite this, you agree they are not confidential, we have no obligation regarding them, and all rights become the property of Au Bûcheron, with a perpetual license to use them.

  10. Third Party Content
    We are not responsible for material posted by third parties. You may encounter content that is inaccurate or objectionable. We do not endorse such content.

  11. External Websites
    Links to third party sites may appear on our website. We are not responsible for those sites or their policies.

  12. Products, Pricing, and Orders
    Product details, availability, and prices may change. Displayed colors may vary by device. If pricing errors occur, we may cancel orders and issue refunds. Risk of loss transfers once the product is handed to the carrier. You are responsible for shipping claims. Orders are accepted only after confirmation. We may request additional verification. Purchases indicate acceptance of our Return and Refund Policy.

  13. Preview Products
    Items marked as preview or coming soon are informational only and not offers for sale.

  14. Disclaimer of Warranties
    Except for any express written warranty, the website and content are provided as is. To the extent permitted by law, Au Bûcheron disclaims implied warranties, including merchantability and fitness for a specific purpose. We do not guarantee uninterrupted or error free website operation.

  15. Limitation of Liability
    Au Bûcheron is not liable for indirect or consequential damages. Total liability will not exceed the amount paid for the product in question. California residents waive rights under Section 1542 of the Civil Code.

  16. Updates to Terms
    We may revise these Terms at any time. Continued use indicates acceptance.

  17. Indemnification
    You agree to indemnify Au Bûcheron and its affiliates against claims arising from your misuse of the website or violation of these Terms.

  18. Severability
    If part of these Terms is invalid, the rest remains effective.

  19. No Waiver
    Failure to enforce any provision does not waive rights.

  20. Governing Law and Dispute Resolution
    These Terms are governed by New York law. Disputes not resolved informally must go to binding arbitration through the AAA. No class actions are permitted. Claims must be filed within one year.

  21. Limited Product Warranty
    Au Bûcheron provides a 12 month limited warranty against manufacturing defects. Proof of purchase from us or an authorized seller is required. Misuse or normal wear is excluded.

  22. Class Action Waiver
    All disputes must be handled individually, not collectively.

  23. Contact
    Questions regarding these Terms may be directed to hello@aubucheron.com